Food Labelling & FSANZ Compliance FAQ

Batchbase is designed to scale with your business. Whether you're a small artisan producer with a handful of products or a larger manufacturer with hundreds of SKUs, our flexible plans adapt to your needs. Many of our customers started small and grew with us.

Spreadsheets are error-prone, hard to maintain, and don't automatically update when things change. Batchbase centralises your product data, automates calculations, ensures compliance accuracy, and saves hours of manual work each week. Plus, multiple team members can collaborate without version control nightmares.

Most teams are up and running within 48 hours. We handle the setup, data import, and initial training so you can get to work fast.

Every new customer receives personalised onboarding with our team. We walk you through the platform, help import your existing data, and ensure your team is confident using Batchbase before we step back. Ongoing training resources and support are always available.

Absolutely. We help you migrate data from spreadsheets, other systems, or manual records. Our team handles the heavy lifting to ensure a smooth transition with minimal disruption to your operations.

Yes, and we highly recommend it. Book a free demo with our team and we'll walk you through the platform, answer your questions, and show you exactly how Batchbase can work for your business.

Batchbase keeps your product and ingredient data aligned with FSANZ standards. You can track allergens, nutrition, and ingredient declarations in one place, automatically updating as recipes or suppliers change.

You can assign allergens at the ingredient level, and Batchbase automatically rolls them up into your finished products. This ensures your allergen declarations are consistent and always up to date.

Yes. Batchbase calculates nutrition panels based on your actual recipe inputs and ingredient data, giving you accurate, FSANZ-compliant nutrition information for every product.

Batchbase supports your HACCP planning by maintaining accurate, traceable records of ingredients, suppliers, and batch information. While we're not a dedicated HACCP system, we integrate seamlessly with your existing food safety processes.

Yes. With all your product data, recipes, allergens, and supplier information in one place, you can pull audit-ready reports in minutes. No more scrambling through folders and spreadsheets before an audit.

Batchbase is built primarily for FSANZ compliance (Australia and New Zealand). However, many of our features support general food manufacturing best practices that apply globally. If you're exporting, chat with us about your specific requirements.

Yes. Batchbase lets you set and update ingredient prices, then automatically calculates the cost of each recipe. You get a clear, real-time view of your margins and can adjust as prices shift, no manual recalculations needed.

When supplier prices change, simply update the ingredient cost in Batchbase. The system automatically recalculates all affected recipe costs, giving you instant visibility into how price changes impact your margins across your entire product range.

Batchbase prepares compliant data tables and nutritional statistics ready for your label design team. Everything is structured and exportable, making it easy to hand over to external designers or printers.

Batchbase is designed to work alongside your existing systems. We offer integrations for key platforms and can customise connections where needed to support your operations.

Yes. Batchbase is fully responsive and works on tablets and smartphones. Access your product data, check recipe costs, or review compliance info from anywhere, whether you're on the factory floor or working remotely.

User limits depend on your plan. Our Basic plan suits smaller teams, while Standard and Pro plans offer more users and additional features. Check our pricing page for specific details, or contact us if you have a larger team.

Batchbase offers a range of reports including product costings, nutrition panels, allergen summaries, ingredient lists, and supplier breakdowns. Reports can be exported as PDFs or shared directly with your team.

Absolutely. Batchbase is built to scale. Add products, recipes, and users as your business grows. Our plans offer different SKU limits, and you can easily upgrade when you need more capacity.

Yes. You can track batches from raw ingredients through to finished products. This supports recall readiness, quality control, and provides full traceability for compliance and customer requirements.

Yes. Store supplier details, link them to ingredients, and maintain records of specifications and certifications. When suppliers change or update their products, you can track the impact across your recipes.

We offer responsive, hands-on support from people who understand food manufacturing. Whether you have questions or need help adjusting your setup, we're here to assist.

We pride ourselves on fast, helpful support. Most enquiries are answered within a few hours during business hours. For urgent issues, our team prioritises getting you back on track as quickly as possible.

Your data is securely hosted in Australia with full encryption and daily backups. We follow strict industry standards to protect your information and ensure business continuity.

Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect immediately.

Yes, all plans come with a 14-day free trial. No credit card required to start.

We accept all major credit cards, PayPal, and bank transfers for annual plans.

Yes, you can cancel your subscription at any time. No long-term contracts or hidden fees.

Basic is perfect for smaller operations with up to 25 SKUs. Standard adds more SKUs, users, and workspaces for growing businesses. Pro is designed for larger teams with advanced needs including priority support. Visit our pricing page for full details.

Yes. All updates, new features, and improvements are included at no extra cost. We're constantly improving Batchbase based on customer feedback, and you'll always have access to the latest version.