Billing & Subscription
Manage your Batchbase plan, update payment details, and understand seat-based pricing.
Viewing Your Current Plan
Go to Administration → Billing to see your current plan, renewal date, and the number of seats included.
Batchbase plans are billed monthly or annually. Annual plans include a discount — you can switch billing period at any renewal date.
Updating Payment Details
Click Update Payment Method to change the card or bank account on file. Batchbase uses Stripe for all payment processing — your card details are never stored on Batchbase servers.
You'll receive an email receipt after each successful charge. Receipts are also available to download from the Billing History tab.
Adding or Removing Seats
Each seat allows one team member to have an active account. To add seats, click Add Seats and select the number you need — the cost is prorated to your next billing date.
To remove seats, reduce the seat count at your next renewal. Seats cannot be removed mid-cycle, but you can deactivate users at any time to free up access without reducing your seat count.
Upgrading or Downgrading Your Plan
You can change plans at any time from the Billing page. Upgrades take effect immediately and are prorated. Downgrades take effect at the next renewal date.
If you're not sure which plan suits your team, contact us at admin@batchbase.com.au — we're happy to recommend the right fit based on your product volume and team size.